Terms of Service

Last Updated: February 18, 2025

1. Acceptance of Terms

By accessing and using MailFloss's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our service.

2. Description of Service

MailFloss provides email verification services to help businesses maintain clean email lists and improve deliverability. Our services include:

  • Email list verification and cleaning
  • Real-time email verification
  • API access for integration
  • Reporting and analytics

3. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account
  • Comply with all applicable laws and regulations
  • Not use the service for any illegal or unauthorized purpose

4. Subscription and Payments

Our service is provided on a subscription basis. You agree to pay all fees according to the pricing plan you select. Fees are non-refundable except as required by law or as explicitly stated in our refund policy.

5. Data Usage and Privacy

Your use of our service is also governed by our Privacy Policy. You agree that MailFloss may process your information as described in our Privacy Policy and for the following purposes:

  • Providing and improving our services
  • Communicating with you about your account
  • Processing your transactions
  • Analyzing service usage

6. Service Availability and Updates

We strive to provide uninterrupted service but may need to perform maintenance or updates. We reserve the right to modify or discontinue the service with or without notice.

7. Limitation of Liability

MailFloss shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service.

9. Contact Information

For questions about these Terms of Service, please contact us at:

  • Email: hello@mailfloss.com
  • Phone: (800) 134-0961
  • Address: 110 Capital Dr, Knoxville, TN 37922

Clear and Fair Terms

We believe in transparency and fairness in all our business practices.